Customer Service is our highest priority, second only to making incredible wines!
If you have problems, or if you just have a question or comment, please don't hesitate to contact us! We LOVE to hear from our customers. Usually, you will hear from us the same day. If you don't hear from us the same day, we promise that you will hear back from us within 1 business day.
Customer Service Online Store:
Direct to Consumer Manager
Toll Free: 800-864-9463 x131
Phone: 707-433-1000 x131
For Information About Our Wine Clubs:
Vintner's Select Club
Toll Free: 800-864-9463
Salina Littleton, Wine Club Administrator
The best way to get in touch with us is by using our toll-free phone number or the VSC email address (above). E-mail is very convenient, but if you are doing an important transaction such as ordering tickets to an event, changing your shipping address, billing address, or credit card information, or (heaven forbid) cancelling your membership, please wait for a confirmation e-mail before assuming that your message has been received.
If you contact us for any reason, you will usually get a reply right away (the same day), and we always reply within 1 business day. We LOVE to hear from our customers, so don't hesitate contacting us!